First Mutual Bank Privacy Policy
At First Mutual Bank, we know personal privacy is important to you. We’re committed
to protecting your privacy and have adopted the following privacy policy, continuing
our commitment to our valued customers.
Your Privacy
We recognize that you expect privacy for your personal and financial affairs and
we understand the need to safeguard sensitive information about you that you have
entrusted to us. This Policy applies to all of the Bank’s customers (including information
that the Bank may still have about previous customers).
Information Security
First Mutual Bank employees are committed to your privacy in the collection, use,
retention, and security of information regarding your account. We restrict access
to nonpublic personal information about you to those employees who need to know
that information to provide products and services to you.
We maintain physical, electronic and procedural safeguards that comply with federal
standards to guard your personal information.
First Mutual Bank attempts to collect and retain accurate information. If you believe
that any of your private information in the Bank’s files may not be accurate in
all respects, please contact us as noted below.
Collection of Information
We collect non-public personal information about you in the normal course of business
from the following sources:
- Information we receive from you on applications or other forms, such as name, address,
and telephone number;
- Information about your transactions or experiences with
us or others, such as your account balances, payment history, and account activity;
-
Information we receive from a consumer reporting agency, such as your credit worthiness
and credit history.
Uses and Disclosure of Information
First Mutual does not disclose non-public personal information about our customers
or former customers to anyone, except as allowed by law.
As permitted by law, we may disclose all of the information we collect, as described
above, to companies that perform marketing services on our behalf or to other financial
institutions with which we have joint marketing agreements. For example, we may
share information with financial service providers with which we offer products
such as credit cards. It is First Mutual Bank’s policy to include confidentiality
and data protection provisions in the contracts we make with these companies. We
provide the limited information they need to perform their services.
Information by Mail and Telephone
Many customers wish to reduce the amount of national advertising that they receive.
One way to do that is to notify the Direct Marketing Association. The Direct Marketing
Association has no relation to First Mutual Bank, but we have included the following
addresses as a service to you so that you may request exclusion from mailing and
telemarketing lists.
Mail Preference Service
c/o Direct Marketing Association
P.O. Box 643
Carmel, NY 10512
Telephone Preference Service
c/o Direct Marketing Association
P.O. Box 1559
Carmel, NY 10512
Please be sure to include complete information about each name, address, and telephone
number that you would like to have excluded from national advertising lists. If
you have moved within the last year, please also include your old address and phone
number. The same is true for name changes and the addresses and phone numbers associated
with each name.
Changes and Availability of Policy
We reserve the right to change our Privacy Policy from time to time. If, at any
time in the future, it is necessary to disclose any of your personal information
in a way that is inconsistent with this policy, we will give you advance notice
of the proposed change so that you will have the opportunity to opt out of such
disclosure.
For More Information
If you have questions or concerns, please visit our website at www.firstmutual.com
or contact us at 1-800-735-7303 and ask for our Central Service Center. We will
be glad to answer your questions.